Finding the Right Tenant for Your NDIS SDA Investment: A Guide to Creating Impactful Matches

April 26, 2024

Up to 30,000 Australians with extreme functional impairment and/or very high support needs require Specialist Disability Accommodation (SDA) funded by the National Disability Insurance Scheme (NDIS). While NDIS funding offers a path to greater independence for these individuals, finding suitable SDA properties remains a challenge.
This article addresses this challenge by outlining the crucial steps and considerations for matching NDIS participants with suitable SDA properties. By ensuring a successful match, we can achieve a dual purpose: enhancing the lives of people with disabilities and fostering a successful NDIS investment opportunity.

Understanding Participant Needs

Each NDIS participant has unique needs, shaped by the nature and extent of their disabilities. From mobility limitations requiring wheelchair-accessible environments to sensory needs that affect how a space should be lit or soundproofed, understanding these specific requirements is the first step in finding the right match for your SDA housing investment. Engaging with NDIS assessors and consulting with therapists or support providers are invaluable practices for investors to grasp the diverse needs of potential tenants.

Features of an Ideal SDA Match

Creating the ideal SDA property for an NDIS participant involves meticulous attention to detail across several key areas, each contributing to a living environment that not only meets the participant’s needs but also enriches their daily life.

Accessibility Features

True accessibility in SDA housing encompasses a broad range of features designed to support the unique needs of each tenant. For those with mobility issues, height-adjustable countertops, wider doorways, and zero-threshold showers are not just conveniences but necessities in SDA investment properties. Technological solutions, such as automated door openers and voice-controlled home systems, offer independence to individuals with limited mobility or dexterity, making every SDA housing investment a step towards greater autonomy. Sensory modifications, like acoustic dampening materials and adjustable lighting, cater to those with auditory or visual sensitivities, ensuring SDA investments create a comfortable environment for all.

Location Considerations

The ideal location for an SDA investment extends beyond mere geographic convenience. It involves strategic placement within communities that are not only physically accessible but also welcoming and inclusive. Close proximity to healthcare facilities ensures that medical needs are easily met, an essential aspect of a successful NDIS SDA investment. Access to public transport and local amenities like shops, parks, and recreational facilities encourages community engagement and social interaction. Furthermore, being near educational institutions and employment opportunities allows participants in NDIS SDA investments to pursue personal and professional growth, fostering a sense of purpose and belonging.

The Matching Process: Collaboration and Communication

Filling a single vacancy can take 3 to 6 months, while filling an entire project with a team can take 6 to 12 months. A successful tenant-property match in SDA investment hinges on collaboration and regular communication between all parties involved. This ongoing process requires a thoughtful approach to ensure both tenants and investors get the best results.

Collaboration with NDIS and Support Providers

Teaming up with NDIS planners, support coordinators, and healthcare professionals is essential for understanding SDA tenants’ needs. These experts can suggest the best ways to improve a tenant’s quality of life through specific accommodations and modifications. Regular communication keeps everyone informed and ensures the right tenant is placed in the right property for a successful SDA investment.

Importance of Clear Communication

Clear, open, and empathetic communication is the cornerstone of the matching process in NDIS SDA investments. This includes not only discussing the physical features of the property but also addressing any concerns or preferences the tenant may have. Transparency about the adaptations that can (or cannot) be made to the property ensures that expectations are managed realistically on both sides. Furthermore, ongoing communication post-move-in can help address any issues that arise and ensure the property continues to meet the tenant’s needs over time, a critical component of successful SDA housing investments.

Benefits of a Perfect Match

When the right participant finds their way to the right SDA property, the benefits are manifold. For the tenant, it means an improved quality of life, marked by greater independence, safety, and well-being — a testament to the impact of a well-chosen NDIS SDA investment.

Investors, on the other hand, enjoy a stable tenancy, characterised by reduced vacancy rates and the potential for long-term leases. Beyond these immediate benefits, such matches contribute to a more inclusive and accessible community, echoing the core goals of the NDIS itself and underscoring the profound social value of SDA and NDIS investments.


If you’re an investor or landlord in the SDA market, take the initiative to learn about the diverse needs of NDIS participants. Engage actively with NDIS coordinators, support providers, and most importantly, the participants themselves. Your investment in understanding and meeting these needs not only enhances the value of your SDA investment but also plays a critical role in transforming lives and communities.
Ready to make a difference with your SDA investment? Connect with the right NDIS participants today. Learn more about tailoring your property to meet unique needs and build a more inclusive community.